Scopri Centriko, l’ecosistema che semplifica ed ottimizza i processi del customer care
Centriko optimizes business efficiency, cuts costs, and eliminates errors, delivering exceptional CX through expertise in management, operations and technology.
COSTS
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Significant savings on general management
TTM
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Time to market halved for faster responses to consumer needs and market changes
CX
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CX with a fully customer centric service
AHT
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Reduction in average (Average Handle Time) interaction management time
Customers Benefits
Your customers need to interact with customer service in an increasingly fluid and personalised manner..
Centriko uses the full potential of AI + Hyper Automation to redefine standards of quality and speed.
Agents Benefits
By simplifying operations, Centriko allows agents to focus on what really matters: creating a high level Customer Experience.
Choose to provide Customer Service agents with innovative support at every stage of the process management.
Processes Benefits
Artificial intelligence and robot process automation, integrated in Centriko, work together to automate simple, repetitive tasks, increasing operational efficiency and freeing up resources for more important challenges.
CRM Integration
What we want is to guarantee you the optimal solution to achieve your goals.
That is why we have conceived Centriko as an open ecosystem, capable of integrating the main AI models available today.
Try now
All the most important functions for managing customer service brought together in an innovative, customisable platform that can be perfectly integrated with your business tools.
Fill in the form to request a demo and test Centriko
