CheBanca! sceglie Call2Net per clienti e filiali

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CheBanca! sceglie Call2Net per clienti e filiali

Scritto da

Erika Buzzo

Digital Marketing Specialist

November 14, 2019

Nuova avventura con CheBanca!

Lo scorso agosto Call2Net si è aggiudicata la gara di appalto per CheBanca!, la banca del Gruppo Mediobanca dedicata al risparmio e agli investimenti, che conta oltre 875.000 clienti e 25,8 miliardi di raccolta.

Ad ottobre 2019, quindi, sono iniziate le attività di Customer Support per i clienti e le filiali di CheBanca! dislocate sul territorio italiano.

Call2Net attualmente quindi presidia e gestisce il supporto clienti telefonico in outbound e inbound, tramite mail, fax, social network, chat e altri canali, oltreché attività di back office.

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Call2Net is the consulting firm specialising in innovative customer interaction solutions. Since 2007, Call2Net has revolutionized the traditional contact centre model by adopting phygital processes to always guarantee its customers an excellent customer experience.

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