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ONE is the insurance industry specialist that has been working on Customer Interaction for insurance for more than 10 years.
ONE is the insurance industry specialist that has been working on Customer Interaction for insurance for more than 10 years.
ONE's offer specifically for the insurance sector is structured in three main areas, designed to make the interaction and assistance to customers and prospects complete and special.
ONE's offer specifically for the insurance sector is structured in three main areas, designed to make the interaction and assistance to customers and prospects complete and special.
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One was founded in 2011 by managers with proven experience in the world of Customer Interaction, to create a new entrepreneurial project, in the lap of the Call2Net SpA holding company.
In just 3 years, ONE became one of the leading players in the outsourcing world of the insurance market, for the direct sale of policies at a distance.
Our characteristics are what have allowed us to distinguish ourselves and become market leaders:
Siamo uno dei pochi player sul mercato specializzati in servizi di collocamento di polizze a distanza, svolti attraverso attività di Direct Marketing.
We take care of your customers with our service model that guarantees speed, efficiency and quality.
Seguiamo i clienti nella fase di pre-vendita, durante e post-vendita, adottando strumenti innovativi e offrendo servizi in modalità multicanale (Inbound, Outbound, Mail, Web - tra cui servizi dedicati all’E-commerce).
In ONE andiamo oltre i servizi base del contact center, offrendo ai clienti le specifiche competenze tecniche del nostro personale, quale l’interpretazione documentale.
I nostri operatori sono infatti in grado di interpretare le richieste ricevute, innescando azioni amministrative di gestione del sinistro.
La qualità che proponiamo diventa tangibile anche grazie alle certificazioni che otteniamo ogni anno: un attestato di garanzia per i nostri clienti.
One Os è una società del gruppo Call2Net Spa, specializzata nei servizi di Customer Interaction in ambito assicurativo.
One os s.r.l © 2011 C.so Tazzoli 215/12/B – C/O Palazzo “Spazio Tazzoli” – 10137 Torino TO – P.IVA 10623370011 -REA 114903
